Dalston Medical Group

Townhead Road, Dalston, Carlisle, England, CA5 7PZ 337 reviews

Reviews

Recommend
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Written by a patient
28th February 2017


It is very difficult to get an appointment with a doctor as the receptionists are very unhelpful and rude. I rang to make an appointment and was told they were busy and was offered an appointment 10 days later - another 10 days of discomfort. Two days after I rang a friend rang up for a medicine review and was told they weren't very busy and was offered an appointment with a doctor the next day.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
29th December 2016


We had to make an urgent appointment today because our son who has special needs was complaining about having an ear ache. The reception staff were understanding and helpful. They managed to fit an appointment in within an hour of our call and we only had to wait about 15minutes to see the doctor. We saw Dr Robinson, whom we hadn't met before, she was very kind and listened to what we had to say. She examined our son and reassured us that he was fine. She was really lovely, and made us feel at ease.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
23rd November 2016


Seen quickly. Dr Mansour sympathetic and clear and efficient. Clear instructions as to what do next.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
23rd November 2016


Doctors seem uninterested in problems. Not welcoming - can't get rid of you 'quick enough'! Surgery standards are definitely falling - with constant changes in staff at all levels.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
23rd November 2016


I saw Dr Robinson. She is so caring and delightful, would recommend her.

Recommend
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

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Resources

Short link to review Dalston Medical Group: http://iwgc.net/ecel3